INFORMATION ON COVID-19
*** See AFTER HOURS CARE page for updated info during COVID-19
***FOR PHONE APPOINTMENTS YOU WILL BE GETTING CALLS FROM BLOCKED NUMBERS - PLEASE ANSWER
As we face COVID-19 in our community, we want to provide some guidance and review our new office procedures. Our goal is to minimize potential exposure for everyone while freeing up resources to attend to those who require urgent care. The cancellation of appointments is an inconvenience, but necessary to minimize potential exposure to everyone - especially for our most vulnerable patients. Please be kind to our secretaries and remember that they are part of the team putting themselves at risk to provide you with quality care.
WHAT SHOULD YOU DO IF YOU ARE SICK?
If you are mildly ill (i.e. cold symptoms, mild flu symptoms), stay home and please go to the public health website to fill out the COVID-19 Assessment Questionnaire (click here). After answering a few questions, you will be given instructions to self-monitor, self-isolate, call our office, go to an assessment centre or go to the ER. We do not want you to be exposed to possible COVID-19 patients at an assessment centre unless absolutely necessary.
If you have shortness of breath, chest pain or light headedness, put on a mask and proceed to the hospital. Do not take public transit.
Alternatively, you can call our office. Please do not come to our office without calling first.
STARTING IMMEDIATELY, WHAT IS CHANGING AT OUR OFFICE?
▪We will no longer book routine appointments (e.g. periodic health examinations, pap smears, wart treatments and ear syringes, etc.)
▪Current non-urgent appointments will be canceled or converted into a telephone appointment
▪If you need a prescription renewal, please phone your pharmacy to fax a request to 416-282-9545. No fee will be charged during this time.
▪All new appointment requests will be booked as a telephone or virtual (evisit) appointment first. A doctor at the office will call you back and determine if an in-person visit is required. If necessary, an appointment may be scheduled near the end of the morning or afternoon clinic.
▪All new appointment requests will be booked as a telephone or virtual (evisit) appointment first. All patients that need to physically come into clinic will be screened twice: once by a physician during a virtual visit prior to an in-person appointment being confirmed and then a second time by a staff at the door before entering clinic.
▪Appointments such as prenatal and well-baby appointments will be dealt with on a case by case scenario. If these are scheduled it will be for the first appointments of the morning or afternoon clinic.
▪PLEASE DO NOT COME TO THE OFFICE WITHOUT CALLING FIRST Please understand that appointments must be scheduled this way so that we can keep our pregnant and newborn patients, who must come in, separated from the rest of our patients. Please do not come in early for your appointment.
WHAT YOU CAN DO TO PROTECT YOURSELF?
1. Do not panic.
2. Wash your hands frequently with soap and water for at least 20 seconds. Use hand sanitizer if soap and water is not available.
3. Do not touch your face
4. In public, minimize prolonged contact (more than 10 mins) and close contact (less than 2 meters)
WHAT IS SOCIAL DISTANCING?
Social distancing is avoiding social gatherings, busy places or travelling. This prevents the transmission of a highly contagious disease and slows down the rate of new cases. Medical resources are finite, and this prevents hospitals from being overwhelmed. Even if you are young and healthy, please consider the risk you may pose on the elderly or chronically ill.
WHERE ARE THE ASSESSMENT CENTRES?
Follow this link to see information, including locations about assessment centres
Do I need to go to an assessment centre? Click here
For your safety, do not attend an assessment centre unless you are directed to do so.
Please take a look at this helpful document from Ontario College of Family Physicians here.
How do disinfect your home if someone is sick (click here for resource from CDC)
Need financial assistance due to COVID-19: click here and here
Thank you for your patience as we attempt to navigate this health care crisis. The situation is ever-changing and we will do our best to keep you updated.
Dr L and S Direnfeld and staff
*** See AFTER HOURS CARE page for updated info during COVID-19
***FOR PHONE APPOINTMENTS YOU WILL BE GETTING CALLS FROM BLOCKED NUMBERS - PLEASE ANSWER
As we face COVID-19 in our community, we want to provide some guidance and review our new office procedures. Our goal is to minimize potential exposure for everyone while freeing up resources to attend to those who require urgent care. The cancellation of appointments is an inconvenience, but necessary to minimize potential exposure to everyone - especially for our most vulnerable patients. Please be kind to our secretaries and remember that they are part of the team putting themselves at risk to provide you with quality care.
WHAT SHOULD YOU DO IF YOU ARE SICK?
If you are mildly ill (i.e. cold symptoms, mild flu symptoms), stay home and please go to the public health website to fill out the COVID-19 Assessment Questionnaire (click here). After answering a few questions, you will be given instructions to self-monitor, self-isolate, call our office, go to an assessment centre or go to the ER. We do not want you to be exposed to possible COVID-19 patients at an assessment centre unless absolutely necessary.
If you have shortness of breath, chest pain or light headedness, put on a mask and proceed to the hospital. Do not take public transit.
Alternatively, you can call our office. Please do not come to our office without calling first.
STARTING IMMEDIATELY, WHAT IS CHANGING AT OUR OFFICE?
▪We will no longer book routine appointments (e.g. periodic health examinations, pap smears, wart treatments and ear syringes, etc.)
▪Current non-urgent appointments will be canceled or converted into a telephone appointment
▪If you need a prescription renewal, please phone your pharmacy to fax a request to 416-282-9545. No fee will be charged during this time.
▪All new appointment requests will be booked as a telephone or virtual (evisit) appointment first. A doctor at the office will call you back and determine if an in-person visit is required. If necessary, an appointment may be scheduled near the end of the morning or afternoon clinic.
▪All new appointment requests will be booked as a telephone or virtual (evisit) appointment first. All patients that need to physically come into clinic will be screened twice: once by a physician during a virtual visit prior to an in-person appointment being confirmed and then a second time by a staff at the door before entering clinic.
▪Appointments such as prenatal and well-baby appointments will be dealt with on a case by case scenario. If these are scheduled it will be for the first appointments of the morning or afternoon clinic.
▪PLEASE DO NOT COME TO THE OFFICE WITHOUT CALLING FIRST Please understand that appointments must be scheduled this way so that we can keep our pregnant and newborn patients, who must come in, separated from the rest of our patients. Please do not come in early for your appointment.
WHAT YOU CAN DO TO PROTECT YOURSELF?
1. Do not panic.
2. Wash your hands frequently with soap and water for at least 20 seconds. Use hand sanitizer if soap and water is not available.
3. Do not touch your face
4. In public, minimize prolonged contact (more than 10 mins) and close contact (less than 2 meters)
WHAT IS SOCIAL DISTANCING?
Social distancing is avoiding social gatherings, busy places or travelling. This prevents the transmission of a highly contagious disease and slows down the rate of new cases. Medical resources are finite, and this prevents hospitals from being overwhelmed. Even if you are young and healthy, please consider the risk you may pose on the elderly or chronically ill.
WHERE ARE THE ASSESSMENT CENTRES?
Follow this link to see information, including locations about assessment centres
Do I need to go to an assessment centre? Click here
For your safety, do not attend an assessment centre unless you are directed to do so.
Please take a look at this helpful document from Ontario College of Family Physicians here.
How do disinfect your home if someone is sick (click here for resource from CDC)
Need financial assistance due to COVID-19: click here and here
Thank you for your patience as we attempt to navigate this health care crisis. The situation is ever-changing and we will do our best to keep you updated.
Dr L and S Direnfeld and staff
Book an appointment
We are current NOT accepting new Family Practice patients. This may change from time to time. To speak with someone at our office please call (416)-282-5773
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Get in touch
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ADDRESS: 1265 Morningside Ave, Suite 107 Toronto, ON, M1B 3V9 PHONE: 416-282-5773 FAX: 416-282-9545 HOURS: Monday 9:00am-7:30pm Tuesday 8:00am-1:00pm Wednesday 4:00pm-7:30pm Thursday 9:00am-5:00pm Friday 8:00am-12:00pm |
About our clinic
At Direnfeld Family Medicine we are pleased to provide comprehensive, full-spectrum family medicine in a respectful, non-judgemental environment. Our goal is to help patients achieve a state of wellness. We have a special interest in approaching medicine from a holistic, whole person perspective and pride ourselves on our nutritional and lifestyle approach to medicine. This clinic is a teaching site; you may see resident/student doctors as part of your care.